This Privacy Policy describes how rocketticker ("we") amasses, uses and protects personal data when you use and platform. Our role is the data controller for these data.
What we collect. Names, emails, countries and comparable identifiers alongside KYC paperwork mandated by law. Additionally stored: execution and account history, device logs and support chats. EU/UK legal grounds: contract fulfilment, complying with law, and legitimate interest.
How we use data. Operating your account, settling positions, meeting regulation, fraud prevention, and securing systems, plus consent-based product messages carrying one-click opt-out.
Who sees data. Sharing is limited to operational providers (custody, payments, KYC), authorities on valid demand, and anonymised analytics. We never sell personal data.
Retention & security. Retention lasts through account lifetime and statutory periods (typically five-seven years for transaction records). Safeguards: AES-256 at rest, TLS 1.3 in motion plus ISO 27001-audited access governance.
Your rights. Access, fixes, export, erasure and objection rights may be used through [email protected]. Responses follow statutory deadlines.